Optics Planet: “We’re Experiencing Some Delays” March 2020 Pandemic
By Ammoland
USA – -(AmmoLand.com)- To Our Valued Customers,
We’d like to update you on our efforts to help contain the spread of coronavirus. We are following all of the recommendations of the CDC, and working hard to protect our employees, customers, and the community. We’re all in this together.
We recognize that your demand for gear is as strong as ever, and this combined with the precautionary measures we are taking has led to some delays in our operations. We’d like to provide some additional information for you on our current efforts.
Customer Service
We are experiencing longer than typical hold times for our phone lines. Therefore, we are temporarily shutting down our live chat program so that we can concentrate on answering your calls and emails. You can use our self-help tools listed below or email us for the fastest response.
Shipping & Fulfillment
We are doing everything we can to continue shipping in-stock orders within our promised timeline, but may experience delays. When this happens, we will notify you. We appreciate your patience.
Returns Processing
We are also experiencing delays in processing customer returns. Please note that as long as you request a Return Merchandise Authorization (RMA) for eligible items and send in your return …Read the Rest
Source:: AmmoLand
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