Intuit: We didn’t stop processing all gun sales
By Christen Smith
Intuit, the parent company of TurboTax and QuickBooks, disputed claims this week it stopped processing payments for gun sales.
Heather Mclellan, a company spokesperson, told Guns.com Monday “our policy is not new, nor has it changed” when questioned why the credit service reportedly refunded customers for sales made at gun-related stores, leaving business owners unpaid.
“Our company does NOT prohibit ANY of these regulated industries — including the firearms industry — from using QuickBooks for payment processing,” she said. “In fact, many do so today. However, for these transactions our bank partner requires them to be done face-to-face. To meet this requirement, our policy today requires the customer to be present to swipe their credit card.”
The trouble began last month when business owners told the New York Post the company reversed charges for items sold at their stores — including t-shirts, coffee mugs and, in one case, a gun safety class.
Ken Campbell, owner of Gunsite Academy in Paulden, Arizona, told the newspaper Intuit took issue with one of his gun sales, despite his assurance the firearm would be transferred via a federally licensed gun dealer near the customer’s home.
“When transactions are ‘keyed in’ by the vendor – including online and over the phone